Hi Folks.
We wanted to make sure that we were on top of this story to make you aware
of what was happening. Also, that it has no connection too or on any
sales transactions you make on Ticketstub.com. Our site is completely
secure as it has been for the last 12 years.
You can place your orders on Ticketstub.com with complete confidence that
your personal information will remain secure and un-compromised. We value
you … our customers above all else and work hard to make sure that using
Ticketstub.com offers you the best possible experience.
Apparently StubHub itself wasn’t hacked … these people who committed these
acts were said to have been caught. They were gathering customer info from a
variety of other sources. They then were using that stolen information to purchase
tickets with.
What this highlights is the importance of being aware of the ways that criminals
get your personal information. I’ve included some tips below that will help keep
your information safe and secure … assuring you have continued great experiences
on the internet.
The news story about Stubhub and the cyber thefts are below.
Report: Cybertheft hits more than 1,000 StubHub accounts
According to news reports last night, cyberthieves got into the accounts of more
than 1,000 customers of the ticket reselling company and bought tickets for
unspecified events.
Arrests in the case may be announced as soon as today in New York, according
to both the Associated Press and Reuters, after an investigation spanning three
countries: the United States, the United Kingdom and Canada.
The stories quoted a StubHub spokesman, based in San Francisco, saying the
thieves got the login and password information of account holders from data
breaches at other Web sites — another reason not to use the same information
for multiple Web sites–or from malware on customer computers.
Some other links to the story:
BBC
Some info to help you stay and play safe on the Internet.
Why would I be a target?
Your information, whether personal or business related, is becoming hugely valuable to
criminals. Whereever personal information, such as bank accounts, credit cards, or social
security numbers are stored, whether on your personal computer or with a trusted third
party such as a bank, retailer or government agency should is a potential outlet for a cyber
criminal who wants your personal info. Those are all places they can attempt to steal your
information. Which then could be used for identity theft, credit card fraud or fraudulent
withdrawals from a bank account, among other crimes. So always protect your passwords
and never put your personal info on an untrusted site.
How do Cyber Criminals find me?
By simply connecting to the Internet you make yourself a potential target for criminals.
These cyber criminals use automated tools to scan for unprotected or vulnerable computers.
They may target you specifically or you may be the subject of a random attack. Whether a
specific target or just a random attack, there are two main ways by which your computer
can be affected by a cyber criminal:
Stealing your personal information from your computer: A couple of examples would be
Trojans and spyware. Trojans are malware masquerading as something you may want to
download or install which after being clicked will then perform hidden and malicious actions.
Such as allowing external access to the computer or may be used to install spyware such
as ‘keylogging’ software. Which records keystrokes including passwords and then will send
the ‘keylogged’ information to the attacker. This is a very common thing that is happening.
Your computer is used to facilitate to commit crimes or attack other people: Computers can
be hijacked to provide storage of malware, illegal images or illegal downloads of music.
Hijacked computers can also be used as a platform to launch attacks or commit crimes against
others in order to throw those trying to track the attacks off and protect the criminals.
This isn’t meant to create fear and panic … really he best way to protect yourself from cyber
crime is to just use common sense and take precautions to protect yourself. I’ve included
some tips below.
How can I Stay Safe?
- Make sure to keep your operating system updated/patched. Set it to “auto update”.
- Always use anti-virus and anti-spyware software and keep them updated. Well worth
the price to buy for full package or free scaled down versions. www.mcafee.com - Don’t visit untrusted websites or follow links provided by unknown or un-trusted sources.
- Make sure your transactions are secure. Always look for the “lock” icon on the browser’s
status bar and make sure “https” appears in the website’s address bar before making an
online purchase. The “s” stands for “secure” and indicates that the communication
with the webpage is encrypted. - Always be “suspicious” about all communications you receive that include any indications
they need a response, ask for your personal information. This is including those that appear
to be from “trusted entities” like banks or credit cards. Cyber criminals are doing scary
perfect reproductions from those places your sensitive information is stored. - Official documents from sources that already have your info will always be addressed to you
within the content of the email. If it appears to be a “form” letter addressed to no one in particular
just delete it right away. If it was legitimate and those senders don’t hear back they will attempt
to contact you again if important. - If you have any reason to doubt the legitimacy of email requiring contact. DON’T click any
links in the email. Just go directly to the referring site and log into your account as you would
normally do. If the email was from them it will have a message section that will refer to that
contact there. NEVER CLICK LINKS IN SUSPICIOUS EMAILS. - Never respond to any unsolicited (spam) incoming e-mails.
- NEVER open any attachments contained in suspicious emails and if from someone you trust
always contact them to confirm the email is from them. Facebook and other social sites have
had issues with user contacts being stolen. So if there is any question as to legitimacy ALWAYS
check with the sender … no one will be mad at you for doing so. - NEVER respond to an email requesting personal information or that ask you to “verify your
information” or to “confirm your user-id and password.” EVER! - Ignore emails that threaten any dire consequences should you not “verify your information”.
No legitimate company will conduct business like that. - Make sure to have separate passwords for work related and non-work related accounts.
NEVER use one password for everything. Also, much as you feel like making an easy to remember
password … don’t. Your safety and security is worth the additional effort to remember or
securely store your passwords.
Also … here are some other links to resources to keep you having safe experiences on the internet:
There are MANY more resources online for information on Cyber crime and how to be safe online
available besides the above.
Thank you again to all of our loyal Ticketstub.com users and family. We appreciated your
continued business and support. Please let us know if there is anything ever you think will
improve your experience with us.
Ira Zoot
CEO
#stubhubcybertheft #stubhubtheft #cybertheft #stolenpersonalinformation
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